We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of reuix (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://reuix.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The belt is good, very soft, the buckle is interestingly arranged and looks solid. I think you can wear with trousers. The color is dark brown, with non-bright lighting looks almost like black. I took it on sale, with all coupons and discounts, the belt came out for about 350 rubles. But i would not regret to give for it and 700. While still carried the belt for a short time, i will add a tip, if that.
4 May 2019 01:36
Thank you for the goods. Fast shipping. Corresponds to the description. Size accurate.
3 May 2019 17:01
My son liked the belt, the description corresponds to reality
2 May 2019 23:16
same as description
2 May 2019 06:20
Fits perfectly with a good quality.
30 Apr 2019 22:40
Excellent strap, fast delivery
30 Apr 2019 10:05
Good quality, good quality, good quality, good quality and good quality.
29 Apr 2019 12:24
Product arrived fast and the belt is very satisfying for this price! Good belt!
29 Apr 2019 03:24
fast delivery...good quality...thank you store...this is my second order...
27 Apr 2019 12:16
Satisfied with the quality, bought on dr ali, with discounts came out for $5.5. Delivery by courier to the house
27 Apr 2019 07:05
26 Apr 2019 14:58
It came before the right, great.
26 Apr 2019 09:09
Thank you very much. Everything came quickly and in time, so keep, i advise everyone! Quality is excellent